The 2019 Org Chart Strikes Back: A Copilot Hallucination Story
An anonymised account of what happens when Copilot grounds in a stale tenant — and what the post-mortem revealed about the cleanup we should have done first.
Your Copilot Is Only as Smart as Your SharePoint: Why Stale Files Are Hallucinations Waiting to Happen
Microsoft 365 Copilot grounds every answer in your tenant’s own content. When that content is stale, contradictory, or duplicated, Copilot doesn’t shrug — it answers with confidence. Here’s why that’s a problem and what to do about it.
Copilot Governance Starts With Content Hygiene
Most Copilot governance programs focus on access controls, sensitivity labels, and prompt filters. They overlook the most consequential variable: the quality of the underlying content. Here’s why content hygiene is the foundation, and what to do this quarter.
5 Ways Your M365 Tenant Is Lying to Copilot Right Now
opilot grounds its answers in your tenant’s content — and the content is full of contradictions, duplicates, and zombie data. Here are the five patterns we see in every scan that turn Copilot into a confident misinformer.
From 32 TB to 19 TB in One Quarter: Inside a Real M365 Storage Optimisation
A 143-user enterprise tenant cut $18,000 off its annual Microsoft bill in 90 days — without touching live content. Here’s the playbook.