In today’s fast-paced digital workplace, IT teams are expected to do more than ever — manage growing support volumes, ensure seamless operations, and deliver quick resolutions — all while facing limited time and resources.
🛠️ That’s why we created Fixit365 — a modern, intelligent helpdesk solution built for Microsoft Teams and tightly integrated with Microsoft Copilot.
No more cluttered inboxes, lost tickets, or spreadsheet-based tracking.
💡 Here’s how Fixit365 + Copilot empowers your IT team:
✅ Automated Ticketing inside Microsoft Teams
Raise, assign, track, and resolve tickets – all from within Microsoft Teams. No need for third-party portals or complicated logins.
✅ Turn FAQs into Self-Service Chatbots
Stop repeating the same answers. Fixit365 transforms your internal FAQs into a smart, conversational chatbot that helps employees self-resolve common IT issues – without overwhelming your IT support team.
✅ AI-Powered Assistance with Copilot
Copilot intelligently summarizes tickets, suggests solutions, flags priority issues, and even helps draft responses – reducing the time your agents spend on routine tasks.
✅ Real-Time Reporting and SLA Dashboards
Get clear visibility into ticket volumes, response times, backlog trends, and SLA performance – so you can manage resources and deliver better service.
✅ Built on Microsoft 365
Fixit365 works seamlessly with your existing M365 environment. No extra logins. No steep learning curves. Just fast, efficient IT support — where your team already works.
Your IT team spends less time on repetitive tasks and more time solving meaningful issues.
Your employees get faster resolutions and a smoother support experience.
And your organization benefits from a scalable, future-ready helpdesk powered by the tools you already trust.
🔗 Ready to transform your IT support?
Book a free demo of Fixit365 today ☺️
